Overview:

A common question we receive is why a user with admin access may still be unable to view an employee’s performance results. This article explains the reason behind this behavior and the underlying concept

TABLE OF CONTENTS

• A. Participants of the performance cycle
• B. Non-Participants of the performance cycle

Example:

The following employee roles will be used as examples to illustrate this use case.

A. Participants of the performance cycle

• A participant refers to any user who is involved in the performance cycle as a reviewee.
• Example: Sarah, Alex, and Lina are all considered participants.
• Even though Lina is an Admin, since she is also a participant (reviewee):
  • She can only view her own performance results.
  • She cannot view other employees’ results, even with admin access.
• When Lina (as Admin) views the Performance tab in other employees’ profiles (e.g., Sarah or Alex):
  • She will not see their performance results.
    
    
    
    
    
  • She can only see her own performance's result.
    
    
    
• Alex is both a Manager and a participant (reviewee & reviewer).
• Even if he has access to view the Performance tab of his direct reports/all employees:
  • He cannot view all employees’ results. (e.g., Lina)
    
    
    
  • He can only view:
    • His own performance results
      
      
      
    • The review of Sarah, since he is her reviewer
      
      
      
    • Alex as Manager review of Sarah, he can still access and complete reviews via the To-Do page.
      
      

B. Non-Participants of the performance cycle

• A user who is not a reviewee in the current performance cycle. This includes:
  • Reviewers only: Users who are reviewing others in the performance cycle but are not themselves reviewees.
  • Not involved: Users who are not part of the performance cycle at all, meaning they are neither reviewees nor reviewers.
• Example: Support is non-participant.
• Non-participants are not restricted by participation rules.
  • They can view all performance results, provided they have:
    • The appropriate access rights to view the employee's profile performance tab, and
    • Visibility based on predefined system rules
  • Example: Support can see all performance results in the employee's profile performance tab
    
    
    
    

Summary

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