Overview:

If you have employees needing to make changes or correct any mistakes in their reviews, admins can unlock a submitted response so participants can go back in, edit, and resubmit it — no need to reach out to support. You can unlock responses for everyone at once, or pick specific reviews, across Self Review, Peer Review, and Upward Review.

TABLE OF CONTENTS

• How to Access
• Unlock Responses
  • Step 1 — Choose a Review Type
  • Step 2 — Choose Who to Unlock
• Important Notes

How to Access

• Go to Performance+ > Review Cycle > [Cycle name] > Review Phase > Actions > select Unlock responses.

Note: You'll only see Unlock responses in the Actions menu if a review type (Self, Peer, or Upward) is still in progress and has at least one submitted response

Unlock Responses

• Selecting Unlock responses opens a simple two-step pop-up.

Step 1 — Choose a Review Type

• Pick one or more review types you'd like to unlock:
  • Self Review
  • Peer Review
  • Upward Review

Step 2 — Choose Who to Unlock

• Decide who you're unlocking responses for.
  
  

Option A — All participants (all reviews)

Option B — Selected reviews

Self Review

Peer Review

Upward Review

Note: The counter at the bottom shows how many reviews are eligible to unlock — not your total participant count. So if most of the group has wrapped up but one person is still in progress on a custom timeline, you'll see 1/1.

• Once you confirm your selection, the responses are unlocked right away. You will see a message like below:

Important Notes

• Manager and secondary manager reviews are editable after submission and do not require unlocking. Peer Selection is also not included — admins can manage peer selection directly via Manage Peer Selection.
  
• Custom timelines still count. Even if a review phase looks closed overall, a participant on their own extended timeline can still be unlocked if their review is in progress.
• No notifications are sent — participants won't be alerted automatically, so let them know if they need to take action.
• Once unlocked, participants can freely edit and resubmit their response.
• For Peer and Upward Reviews, unlocking applies to one reviewer-reviewee pair at a time, not the whole group.

Still Need Help?:

Reach out to our support team should you need further assistance.