Why Can't I Assign Tasks to Some Employees?

Last Updated: May 20, 2025

Before tasks can be assigned, the system will check if the selected tasks are eligible to be assigned to the chosen employees. Tasks may not be assignable for the following reasons:

1. The task involves an information or document request that requires the recipient to fill in certain fields. In this case, the admin (sender) must have edit permissions for those fields. If not, they’ll need to update their access rights in Access Control.

2. The assignee is set to "Manager," but some selected employees do not have a manager assigned. A manager must be assigned to these employees before continuing.

3. The assignee is "Employee," but the employee does not have access to the system. Please enable Employee Self Service for them.

4. The assignee is "Employee," but the employee's last working day is before the task's due date. Please choose an earlier due date.

If any of these conditions apply, please update the employee records accordingly or remove the affected employees from the recipient list by unselecting them.

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Related Articles(s):

• How to Bulk Assign Workflow & Task
  
• Set Task Triggers for Workflows 

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