Approving Information Update Requests

Last Updated: February 24, 2025

Overview: 

If your organisation has set up approval flows for updating employee information, and you are an approver, you will need to review and approve this updates before they can be reflected on the employee profiles. 

How will you be notified?

• As an approver in the approval flow, you will receive an email notification whenever a request is made to edit the applicable section’s information.

Clicking on a request opens a modal displaying the current information (old) and the proposed update (new), along with the approval progress.

• The approver can either: 

            (1) Click the Review Information Update button in the email notification; or 

            (2) Go to To-Dos > Information Update to view the request.

What will be shown in the request?

• Clicking on a request opens a modal displaying the current information (old information) and the proposed update (new information), along with the approval progress.

Where to check the approver?

• When the first-level approver approves a request, the "Last Approver" column in the table updates, and the request moves to the second approver’s Information Update tab.

• Once the request receives approval at all levels, its status will update to "Approved".

• At this stage, the information will be updated in the relevant profile section.
  
  
• Opening the Approved Request will show both “Previous information” and “New information,” with the previous information capturing a snapshot of the data at the time of approval.
  
  

• The employee will receive an email notification once their request has been approved.

Related article(s):

• Rejecting Information Update Request
• Configuring Edit with Approval (Basic & Bank Information)
• Edit Profile Information with Approval

Still Need Help?

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